David Norman is the CEO and Founder of Arryved, Inc. Founded in 2015, Arryved is a point-of-sale technology that focuses on the needs of beer patrons as well as the people who serve them, providing a best-in-class experience for the craft brewing industry and beyond.
David is a self-described engineer who gets to play CEO. In this interview, David really dives into the power of culture, hiring the right people, and building a common, shared direction.
“When I can hear people almost talking in my voice, without my saying anything, pitching the same exact vision, I have done my job because everybody is effectively moving in the same direction.”
Key Takeaway: “When you are dealing with the service industry, you better have really good customer service.” By focusing on the power of culture and on your team, you build an entire team that buys into your mission and vision – thus being an extension of your message in front of your customers.
Be Flexible – what we think we plan to start our days/weeks/months with is not ever where we finish up.
Take Risks – as much as we all hate to fail, many of us are easily employable elsewhere. Do know when to swing for the fences and when to bunt.
Know Who You Are – you only scale if you are humble enough to know your limitations and bring people along who can shine.
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